No, you can also order as a guest. However, without a customer account you won't have access to your order details.

If you have a customer account with us, simply log in and you can view your orders under the "Orders" tab.

You can find all information about your right of withdrawal, including deadlines, costs and process, in our right of withdrawal notice. You will also find the model withdrawal form there. For returns within Germany, we're happy to provide you with a free return label – just contact our customer service.

Please get in touch with our customer service team — we'll find the right solution for you.

If you received the wrong item, please contact our customer service team. We'll discuss together whether you'd like the correct item sent or prefer to return it for a refund.

We're only human, and despite our best efforts, mistakes can happen on rare occasions. We're sorry for that. Once you've contacted us, we'll work quickly to find a fair and simple solution.

Of course — if an item doesn't fit or you'd like a different model, just get in touch with us.

Yes! Since 2003, we have been developing every one of our products here in Germany. Quality control and shipping take place under one roof, right here on the Lower Rhine.

That depends on your cover:

Perfect Stretch Cover: Machine washable at 30°C on a gentle cycle. Please do not use fabric softener, do not tumble dry and do not iron.

All other covers (e.g. Classic, Allrounder, Outdoor): These non-stretch covers made of nonwoven fabric must not be washed in the washing machine. If needed, simply rinse them with a garden hose – please do not rub or scrub. Then let them air dry.

Our softest material is Perfect Stretch®. The fluffy inner side provides a real soft-touch effect – your paintwork is protected as gently as possible. At the same time, the fabric is antistatic and breathable, so no moisture builds up under the cover.

⚠️ Important note: Perfect Stretch® is suitable for indoor use only. For outdoor use, we recommend our outdoor covers.

Yes. Our outdoor car cover is designed for year-round outdoor use – in summer and winter alike. It protects your vehicle from sun, rain and snow and can be used outdoors permanently.

2 years from the invoice date

If a defect attributable to the material or workmanship occurs within the statutory warranty period, please feel free to contact us. This may include, for example, unusually early material fatigue or problems with zippers, elastic hems or seams.

Damage caused by external influences – for example by sharp-edged vehicle parts, animals or mechanical damage – is not covered by the warranty.

In the event of a claim, please send us a few photos in which the defect is clearly visible, along with your name or order number. This way we can review the case quickly and easily find a solution for a justified claim.